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REFUND POLICY

REFUND POLICY - THE BASICS

  1. Introduction: This refund policy outlines the store's policy for refunds and returns.

  2. Eligibility for Refunds: You may be eligible for a refund if you meet the following conditions:

       a. You purchased the product from the store's website.

       b. The product is in its original condition and packaging.

       c. The request for refund is made within a certain timeframe, such as 7 days from the date of purchase.

  3. Refund Process: To initiate a refund, you must contact the store's customer service team and provide the                     following information:

       a. Your name and contact information

       b. Order number

       c. Reason for refund

       d. Evidence of purchase, such as order confirmation email or receipt

  4. Refund Method: The store will refund the purchase price using the original payment method used for the                      transaction, such as credit card or PayPal.

  5. Shipping and Handling Charges: The store may deduct shipping and handling charges from the refund amount,          unless the product was defective or the wrong item was shipped.

  6. Non-Refundable Items: The store may designate certain items as non-refundable, such as personalized items or          products with a limited shelf life.

  7. Damaged or Defective Products: If the product is damaged or defective, the store will either replace the product          or issue a refund, depending on your preference.

  8. Changes to the Refund Policy: The store reserves the right to update this refund policy at any time. If the store            makes material changes to the policy, it will notify you by email or by posting a notice on the website.

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